SnapTracker Interface: My Notifications
Notifications in SnapTracker help notify you about recent order updates, such as orders that have been approved or are awaiting your review. Notifications are tied to your account and may include updates from multiple customers. As well, these notifications are copies of order emails sent to your inbox.
Before starting, make sure:
- You are logged in to SnapTracker
- You have at minimum one order associated with your account, with an update.
This post outlines how to access notifications and the My Notifications screen in SnapTracker.
Observe the Notifications icon in the header. The badge number indicates the number of unread notifications you have.
1. Click the Notifications icon.
Observe the Notification pop-up with your most recent notifications. The total number of unread notifications you have is indicated in the bottom left.
You can either complete the required action associated with a specific order notification, or go to the My Notifications screen to view all notifications.
2. Click the notification for a desired Order.
The Order Details screen displays.
3. Review and approve/reject the order.
The action you can complete depends on the status of the request.
4. Click View All to navigate to the My Notifications screen.
My Notifications screen displays.
Observe the fields on My Notifications screen:
- Create Date – The date the notification was created.
- User – The user the notification is intended for.
- Customer – The customer associated with the order notification.
- Notifications – The description of the notification.
- Read/Unread – The status of the notification, whether it is set to read or unread.
By default, the Notifications are sorted by Create Date.
5. Click a hyperlinked column to sort notifications accordingly, in ascending or descending order.
6. To update the Status of a Notification, click the checkbox beside the order.
7. Click Set To Read. The status for the selected notification updates.
8. To display filters, click the Filter icon.
The filters may display by default, based on how your User ID is configured in SnapTracker.
One filter or a combination of filters can be applied to get the desired results.
- Customer – The customer the order notification is created for.
- User – The user who is notified of the order update, or actions are required by.
- Status – The notification status, Read or Unread.
- Date Range – The date range the order notification occurred within.
- Keywords – Any keywords in the order notification message.
9. Make your selections using the corresponding sections. Click Search.
The filtered results display.
