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How To Create a Custom Description for a Standard?

Did you know that you can create a Custom Description for any Standard? There are two different options available to view product when a user is created:

  • Manufacturer description
  • Custom description

The custom description is available so that you can tailor Standard descriptions to users that are not familiar with the manufacturer descriptions and short forms.
For example, a manufacturer description for a worksurface that says “Worksurface, Corner, flush grommet, 36x36x24x24x1-1/4, Straight Front” may not mean a lot to an end user with little or no furniture knowledge. Alternatively, you can use a custom description and enter a more user-friendly description for furniture novices. A custom description for the worksurface may read something like this: Corner Worksurface with straight front. Grommet included. 24” deep x 36” wide.

Custom descriptions can also use basic HTML coding to change the color, size and type of font displayed in the Inquiry screens.
This section outlines how to set up Standard custom descriptions.

How Can I Set Up  My Users to View a Custom Description?

The description preference is set up in the User Shopping screen.

  1. From the left navigation select Utilities>User Setup>User.
  2. Click the Shopping tab.
  3. Select the User.
  4. From the Description Preference options select Custom.
  5. Click Update to save the changes.

The user-friendly or custom description displays for a user that has the Description Preference set to Custom in the User Shopping screen.

How to Create a Standard Custom Description

The Standard Custom tab enables you to enter a user-friendly description for Standards.

  1. From the left navigation select Setup>Standard Setup>Standard Product.
  2. Select an existing Standard or create a new Standard.
  3. Click the Custom tab. 
  4. In the Enter Custom Description text box on the screen, enter the description.
  5. Click Create.

Note: If the user preference is set to Custom and a custom description exists, the custom description displays within the Quick Search,  Product Picture Search and Product Catalog screens. If there is no custom description SnapTracker displays the Manufacturer Description.